EnergyHub Knowledge Base Articles
Tools Used: ClickHelp, Jira, Confluence, VSCode, Microsoft Office Suite
Knowledge Base articles documenting usage, maintenance, and troubleshooting of EnergyHub's Edge DERMS platform published in ClickHelp and Atlassian Confluence. All articles were written utilizing a full planning, drafting, reviewing, and publishing workflow. Currently working with the Technical Writing team to determine which examples can be published without exposing proprietary information.
Technical Writing Repository
Tools Used: GitHub, Markdown, VSCode, Adobe Creative Suite
A repository of technical writing pieces which outline solutions to problems I've faced day-to-day. Following the docs-as-code philosophy, all documents are written in Markdown, stored in the repository, reviewed, then pushed.
Portfolio Site Copyediting
Tools Used: Google Docs, HTML/CSS, Markdown
Detailed copyediting for a personal portfolio site focused on brevity, consistency, and clear communication of technical concepts.
Four Oaks Pavilion Case Study
Tools Used: MS Word, Adobe Photoshop, Markdown
Report authored for presentation to a city council concerning noise pollution from a concert ampitheater. Report focused on clear structure, well-researched solutions, grammatical accuracy, and efficient information conveyance. Text written in Markdown, assembled and formatted in MS Word, with images edited in Photoshop.